Leadership in Action--Strategies for Distress Prevention and Management--Index
I. The Nature of Distress
Sources of Distress
How Distress May Impact Individuals and the 9-1-1 Mission
Coping with Distress
How Distress Can Be Decreased and Prevented
II. Community Capacity And Leader Support
III. What Leaders Can Do
Know Your People
Know Your Unit
Foster an Organizational Climate of Mutual Support
Help Members Build a Community
I
V. References
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