Frequently Asked Questions

I have a problem and I want Dr. 911's help...
I have a great topic to suggest for the site How can I submit it?
How can I make an appointment to see Dr.911?
How can I find out when the next workshop or training is offered?
How can I schedule a consultation or workshop?

I have a problem and want Dr. 911's help.

Consultations with Dr. Chace (Dr. 911) are possible by making a direct request, however, please understand that appointments are limited and highly selective . You can also Ask Dr.911 a question via e-mail. Due to the volume of requests, we cannot make any guarantees.

If you are in a life-threatening situation:

Please contact the appropriate authorities or crisis intervention service providers in your local area for immediate assistance.

We encourage you to reach out for help, and hope that this matter is resolved in a manner that is best for all parties involved.

A list of crisis help lines and service providers can be found in your phone book, or contact any of the organizations listed below.

United Way Crisis Helpline 800-233-HELP (4357)
National Suicide Hotline 888-SUICIDE (784-2433)
National Domestic Violence Hotline 800-799-SAFE (7233)
National Child Abuse Hotline 800-422-4553
National Mental Health Association Information Center 800-969-NMHA (6642)

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I have a great topic for the site. How can I submit it ?

We would love to hear your suggestions and encourage you to Share Your Story or Ask Dr. 911 a question. Site producers and Dr911.com staff read all the e-mails submitted because what you tell us guides the site's topics and content on the Web. Due to the volume of e-mails we receive, we are not able to respond personally to all the letters. You should know that if you send us your suggestions, those will be considered Submissions under the Terms of Use for this site, and we will have the right to use the material you submit on the Web. We appreciate all suggestions and ideas, but do not pay for any.

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How can I make a personal appointment to see Dr.911?

Appointments with Dr. 911 are available almost exclusively by appointment. Demand far exceeds supply, so it may take up to a week for a representative from our department to call you back. Please submit your name, telephone number and best time to reach you through our email submissions form,

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How can I find out when the next training or workshop is offered ?

Come back and check out website regularly. You can also check with our affiliate 911 First Contact for current schedules.

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How can I schedule a consultation or workshop?

Consultations and workshops are available. Please contact us via email or by telephone (213-864-7661). By email please submit your name, telephone number and best time to reach you through our email submissions form. Also include in your subject heading the specific topic you are inquiring about. Do not submit any additional information or attachments at this time until and if you are requested to do so by staff.